index

FAQ

Kosh Coffee offers a range of coffee products and equipment for home and commercial use. Our product categories include coffee beans, coffee carts, coffee grinders for home, coffee machines for home, commercial coffee grinders, and commercial coffee machines. We aim to help customers find the right equipment for their coffee needs.

Yes! We offer coffee machines designed for home use as well as commercial coffee machines for businesses and professional coffee environments. We recommend reviewing each product's specifications, features, and requirements to determine which machine best suits your needs.

Kosh Coffee ships orders within the United States. At this time, international shipping is not available unless expressly stated otherwise on our website. Available shipping options and applicable charges are displayed during checkout.

Orders generally require approximately 1–2 business days for processing, followed by an estimated 3–6 business days in transit. The estimated total delivery time is approximately 4–8 business days. These timeframes are estimates and may vary because of carrier delays, holidays, weather, or other circumstances beyond our control.

Once your order has shipped, tracking information will be sent to the email address provided during checkout, where tracking is available. Please allow approximately 24–48 hours for tracking information to update after receiving your shipping notification. If you have questions about your order, contact us at info@koshcoffee.com.

Eligible products may generally be returned within 30 days of delivery, subject to our Refund & Returns Policy. Coffee equipment that has been opened but remains unused may qualify for a return if it meets the applicable conditions. Products should be returned with their original packaging, accessories, and included components where applicable. Please contact us before sending a product back.

For ordinary returns, including change-of-mind returns, the customer is generally responsible for return shipping costs. For eligible items that arrive damaged, defective, or incorrect due to a fulfillment error, Kosh Coffee covers applicable return shipping costs. Please contact our support team before returning an affected product so we can provide instructions.

Approved refunds are generally processed within five business days after the returned product has been received and the return has been approved, or the applicable refund entitlement has otherwise been confirmed. Depending on your bank, card issuer, or payment provider, additional time may be required for the refund to appear in your account.

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible at info@koshcoffee.com. Include your order number, a description of the issue, and clear photographs of the product and packaging where possible. Our team will review the information and explain the appropriate next steps.

You can contact us using the details below:

Kosh Coffee

Address: 2205 Lavista Rd NE, Atlanta, GA 30329, United States

Email: info@koshcoffee.com

Phone: +1 470-333-4378

For order-related inquiries, please include your order number to help us assist you more efficiently.

Thank you for choosing Kosh Coffee — Everything You Need for Your Perfect Coffee Setup.